Tag Archives: knowledge of people

Three Ways to Develop Relationships with the People You Lead

In the article, Leaders Must Touch the Heart , I quoted these words by John Maxwell, One of the most common mistakes people make is trying to lead others before developing relationships with them.  It happens all the time.  A new manager starts with a company and expects the people working there to respond to his authority without question…the leader expects to make an impact on his people before building the relationship.  It’s possible that the followers will comply with what the leader’s position requires, but they’ll never go beyond that.

To succeed in business, never take people for granted.  Zig Ziglar says, The reality is, regardless of what business we’re in, since it is fueled by people, we are all in the people business.


Having a Sportsfest is one way of developing relationships with people.

Develop relationships with the people you lead through:

1.  Genuine Courtesy. People are delicate and sensitive.   They want to feel important.  Greet your people with a smile and don’t forget the words please and thank you.

Even the little courtesies that we give to them are important.

2.  Respect. Be punctual because punctuality is respect for other people’s time.  Listening is one of the greatest expressions of respect.  Listen to what others are saying and respond only after he finishes his statements.

3.  Appreciation for them and for their point of view

People want to feel valued and cared about.  Appreciate them for their hard work and contribution to the success of any project.  Be specific in your appreciation.  Give praises for their point of view and suggestions for the success of the organization.  Give them small gifts occasionally, as a token of appreciation.

In the book, The Leadership Challenge, James M. Kouzes and Barry Z. Posner say, Leadership is a relationship between those who aspire to lead and those who choose to follow.  It’s the quality of this relationship that matters most when we’re engaged in getting extraordinary things done.  A leader-constituent relationship that’s characterized by fear and distrust will never, ever produce anything of lasting value.  A relationship characterized by mutual respect and confidence will overcome the greatest adversities and leave a legacy of significance.

Public Allies, an AmeriCorps organization dedicated to creating young leaders who can strengthen their communities, sought the opinions of eighteen- to thirty-year-olds on the subject of leadership.  One of the questions was about the important qualities of a good leader.  Topping the respondents’ list is “Being able to see a situation from someone else’s point of view.”  In second place is “Getting along well with other people.”

I shall be very glad if you could leave your comments after reading this article.  I love to hear from you.

Your friend,

Nimia S. Acebes 

A Good Leader is PROUD

We look for a good leader to lead us into achieving our goals; to lead us into prosperity and greatness.  Whenever failures happen in a country or organization we oftentimes attribute it to poor leadership.

What are the qualities of a good leader?  A good leader is

People developer.

John Maxwell says, The growth and development of people is the highest calling of leadership. Most leaders are not successful on this because it takes a lot of hard work and patience.

People are the most important assets of an organization and developing them demands our time, attention and commitment.

A supervisor is briefing an employee on how the result shall look like.

Resilient.  The ability to bounce back when the problems arise.  Doug Dickerson  says that a resilient leader learns from every experience and never gives up in the face of adversity.

Organized.  The ability to organize time, paper and people so that potential productivity can be translated into a coherent program.

Stephanie Winston, in her book,  the Organized Executive says, Organizing is, quite simply, a learned skill – a set of methods and tools with which to arrange your time and workload to meet your goals.  

Understanding.  In his book, The Seven Habits of Highly Effective People, Stephen Covey says, The more deeply you understand other people, the more you will appreciate them, the more reverent you will feel about them…When we really, deeply understand each other, we open the door to creative solutions and third alternatives.  Our differences are no longer stumbling blocks to communications and progress.  Instead, they become the stepping stones to synergy.

Disciplined.  The willingness to do what is required regardless of personal mood.  Self-discipline is the foundation of good relationship because without self-discipline you will be rude, insensitive and unfair to other people.

Mike Tyson, an American boxer, says, Without discipline, no matter how good you are, you are nothing!

In short, a good leader is P-R-O-U-D. If you have these qualities as a leader, you will be loved and respected by your people.

Your friend,

Nimia Acebes

The Digital Camera as an Indispensable Tool

In his book, Developing the Leader Within You, John Maxwell says, A leader’s main responsibility is developing others to do the work. In order to be an effective people developer, a leader must first know the names of his people, especially if he is new to them and the people he is handling are 400 or more.

When I was new to my present regional office, I required the employees to wear their identification cards around their necks so that I will know their names.  But later on, I feel awkward looking at their IDs everytime we meet.  I feel more comfortable looking at their faces, seeing them eye to eye, smiling and greeting them; Hi, Hello, Good Morning/Afternoon or How are you?

I always carry my digital camera in my bag wherever I go.  This tool has helped me a lot in my desire to be a people person and be a good leader.  Whenever there are meetings, conferences, seminars and special occasions, I request someone to capture the events for me.  I also take pictures during my inspection and other official trips.

A pose with some employees.

Pictures keep the memories alive but they have done more use to me as the head of office.  I store the pictures in the laptop, make folders of each event and indicate names of people on it through the help of my executive assistant and other employees.

Now that I know how to use some applications of the famous social networking site, the Facebook, identifying people became a lot easier because I could now tag people in the pictures.  I find time to look at them whenever I get hold of my laptop so that I can call them by names everytime we meet.  People feel worthwhile and important if you care to know their names.

Being a good leader does not happen overnight and I know that through my digital camera, I have taken a step towards my desire.

I know you also have some good uses of your digital camera and I’m glad if you could share your list with us by leaving your  comments below this article.

Your friend,

Nimia Acebes

Five Ways to Manage your Secretary, for you to Operate at Peak Performance

In my previous article, I emphasize that your secretary can make or break you. Your secretary is the extension of your hands and feet in just getting all the things done that you can’t take time “mechanically” to do yourself.

Here are the five ways to manage your secretary, for you to operate at peak performance:

1.  Your secretary must be specially selected by you. He or she must be specially or carefully selected by you to suit your temperament.

However, if you are in government offices, whenever you are assigned to your new office, you usually inherit the secretary of your predecessor.  So, it takes a lot of patience and perseverance to adjust to each other.

2.  Establish warm and friendly relation with your secretary. Although a majority of you are aloof at some people, you must have a harmonious working relationship with your secretary in order to perform effectively.

3.  Keep your secretary informed. As anticipated, he or she will be handling confidential information, it’s important to stress to your secretary the need for a tight lip.  It is quite futile, however, to anticipate him or her to assist in the management of your office without being aware of what they need to know to get the job done.

4.  Know what your secretary is doing. This is one of your basic requirements in using a secretary.

5.  Make your secretary adapt to you. The main requirement of a secretary is that he or she be flexible in adapting his or her work habits to those of the executive.  In other words, a good secretary requires the personality of a chameleon.

I know you have also some ways in your list and I will be glad to read your thoughts by leaving your comments below this post.

Your friend,

Nimia Acebes

How to Make a Better Analysis of Your Associations

I felt sad of the news that Jim Rohn died of pulmonary fibrosis last December 5, 2009.  Jim Rohn is one of my favorite motivational authors and speakers.  For eight years, I have been a subscriber to his newsletter and learned a lot from him.  His ideas and teachings have helped make me a better person.

Pensively, I scanned and reread some of his articles, and the one on “Evaluating your Associations” has attracted me.  This is because of the influence associations have in our life.  People around us help mold our personality.

Jim Rohn wrote: “Indeed, the influence of those around us is so powerful! Many times we don’t even realize we’re being strongly affected because influences generally develop over an extended period of time.

Peer pressure is an especially powerful force because it is so subtle. If you’re around people who spend all they make, chances are excellent that you’ll spend all you make. If you are around people who go to more ball games than concerts, chances are excellent that you’ll do the same thing. If you are around people who don’t read, chances are excellent that you won’t read. People can keep nudging us off course a little at a time, until finally, we find ourselves asking, “How did I get here?” Those subtle influences need to be studied carefully if we really want our lives to turn out the way we’ve planned.”

Jim Rohn gave us these three key questions to ask ourselves to help us make better analysis of our current associations:

First Question: “Who am I around?” Make a mental note of the people with whom you most often associate. You’ve got to evaluate everybody who is able to influence you in any way.

Second question: “What are these associations doing to me?” That’s a major question to ask. What have they got me doing? What have they got me listening to? What have they got me reading? Where have they got me going? What do they have me thinking? How have they got me talking? How have they got me feeling? What have they got me saying? You’ve got to make a serious study of how others are influencing you, both negatively and positively.

Third question: “Is that okay?” Maybe everyone you associate with has been a positive, energizing influence. Then again, maybe there are some bad apples in the bunch. All I’m suggesting here is that you take a close and objective look. Everything is worth a second look, especially the power of influence. Both will take you somewhere, but only one will take you in the direction you need to go.

Jim Rohn further wrote:

“You’ve got to keep checking to find out whether your associations are tipping the scales toward the positive or toward the negative. Ignorance is never the best policy. Finding out is the best policy.

It’s easy to let influence shape our lives, to let associations determine our direction, to let pressures overwhelm us, and to let tides take us. The big question is: Are we letting ourselves become what we wish to become?”

Let us thank Mr. Jim Rohn for sharing with us this great article.  Let us thank him for guiding us to the right path through his writings and teachings.

Jim fondly closed his programs with the following sentiments: “I go with you in all the experience that we’ve had. But I promise you this as we leave here: I will not leave you behind. I’ll take you with me in my thoughts and in my heart.”

Likewise, wherever he is, Jim Rohn is always in our thoughts and hearts.

Reproduced with permission from Jim Rohn’s Weekly E-zine. To subscribe, go to www.JimRohn.com

Your friend,

Nimia Acebes