Tag Archives: ability

An Attitude Determines One’s Altitude

Your attitude, not your aptitude, will determine your altitude.
Zig  Ziglar

The word attitude is always mentioned in everyday conversations, anytime and anywhere, whether it be a complaint or compliment.  It’s hard to define attitude but it is often  expressed by our body language and by the looks on our faces.

Our attitude dictates our performance.

At school, there are pupils or students who excel in aptitude tests but their report cards reflect low grades and sometimes failing grades.  When asked by the parents, the teachers usually suggest that the pupils or students have bad attitude in class.

At work, we wonder why an employee who has high intellectual capacity could not be given high position in office.  When asked, the CEO usually answers that he or she has a bad working attitude which oftentimes affect his or her work performance and relationship with his or her co-workers and clients.

In the book Fish, Stephen C. Lundin, Harry Paul and John Christensen said:

“You always have a choice about the attitude you bring to work each day.  That choice determines the way you are at work.  We can bring a moody attitude and have a depressing day.  We can bring a grouchy attitude and irritate our co-workers and customers.  Or we can bring a sunny, playful, cheerful attitude and have a great day.  We can choose the kind of day we will have.”

During one of my trips, I saw a sign which reads:

WHY CUSTOMERS QUIT

1% die

3% move away

5% other friendships

9% competitive reasons (price)

14% product dissatisfaction

BUT…

68% quit because of an attitude of indifference

toward them by some employees.

In his book, the Winning Attitude, author John C. Maxwell said:

“There is very little difference in people, but that little difference makes a big difference.  The little difference is attitude.  The big difference is whether it is positive or negative.”

To attain high altitude in life, we must strive to have a positive attitude.  The CHOICE is yours.

The Ability to Lead

Everything Rises and Falls on Leadership – John Maxwell

We attribute success or failure in any endeavor to leadership.  We look at employees performance as a reflection of the one for whom they work.

According to John Maxwell, leadership is influence.  Leadership is the ability to obtain followers.  He who thinketh he leadeth and hath no one following him is only taking a walk.

But, how do we select leaders?

In school, we select group chairpersons or leaders based on how they rank academically in class.  Whether they are good leaders or not, we are not 100% sure as classmates/schoolmates follow them for fear of getting low grades or failing in the class.

At Office, we promote employees to supervisory or managerial positions based on their  very satisfactory or outstanding performance ratings while clerks or subordinates. But, when they assume the duties and responsibilities as supervisors or managers, some of them fail or become unsatisfactory performers and even produce disgruntled employees.  We often wonder why these happen.

These happen because during promotion, we only consider their technical knowledge and skills.  We miss to evaluate  their human relation skill which is needed for leadership.

Presidents of nations are elected by the constituents and some won due to high intelligence and competence as well as impressive credentials.  But, some of them failed as leaders.

The world is becoming more complicated and dangerous, hence, there’s a pressing need for leaders in every organization, community and institution.

Less than three decades ago, there were very few leadership books to refer to, most were management books. Nowadays, thanks to our best authors who produced leadership books.

According to Warren Bennis, in his book, On Becoming a Leader, “The Lone Ranger is dead.  In order to lead a Great Group, a leader need not possess all the individual skills of the group members.  What he or she must have are vision, the ability to rally the others, and integrity.  Such leaders also need superb curatorial and coaching skills – an eye for talent, the ability to recognize correct choices, contagious optimism, a gift for bringing out the best in others, the ability to facilitate communication and mediate conflict, a sense of fairness, and, as always, the kind of authenticity and integrity that creates trust.”