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	<title>Lead from the heart &#187; areas of improvement</title>
	<atom:link href="http://leadfrdheart.com/category/areas-of-improvement/feed/" rel="self" type="application/rss+xml" />
	<link>http://leadfrdheart.com</link>
	<description>leadership and development</description>
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		<title>The Five Blunders in Reprimanding</title>
		<link>http://leadfrdheart.com/2010/06/the-five-blunders-in-reprimanding/</link>
		<comments>http://leadfrdheart.com/2010/06/the-five-blunders-in-reprimanding/#comments</comments>
		<pubDate>Mon, 28 Jun 2010 15:15:38 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[attention to details]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[reprimand]]></category>
		<category><![CDATA[mistakes]]></category>
		<category><![CDATA[responsibility]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=419</guid>
		<description><![CDATA[


Employees sometimes make mistakes or violations.  If the mistakes or violations will adversely affect the productivity or integrity of the company, you call the employee in your office and give him or her a reprimand.
There are five serious errors which a manager or leader can make in reprimanding.
1.  Failing to get facts.    Don’t accept hearsay [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Employees sometimes make mistakes or violations.  If the mistakes or violations will adversely affect the productivity or integrity of the company, you call the employee in your office and give him or her a reprimand.</p>
<p>There are five serious errors which a manager or leader can make in reprimanding.</p>
<p>1.  <strong>Failing to get facts</strong>.    Don’t accept hearsay evidence or go on general impressions but be sure to have all the facts before jumping.</p>
<p>2.  <strong>Acting while angry</strong>.  Do it when you are calm and be as impartial as possible in making a decision to reprimand. Make a self-evaluation, perhaps it was possibly your fault that the error or violation occurred.</p>
<p>3.  <strong>Being vague about the offense</strong>.  Let the person know the general charge and the specific details of the offense.  Don’t refer to general complaints or refuse to give details.</p>
<p>4.  <strong>Not considering the other person’s side of the story.</strong> Listen to the person’s  full story about what happened and the reasons why he did what he did. There may be mitigating circumstances, conflicting orders or even unclear orders you gave which were at fault.</p>
<p><strong>5.  Neglecting to keep records</strong>.  Disciplinary reprimands should always be recorded in the personnel folder of the person to become part of his or her work history  and as evidence in the event of further disciplinary requirements.  In many cases, people who were known to be unsatisfactory employees over the years have been reinstated after discharge because the company could produce no proofs that the person had ever been told of his shortcomings.</p>
<p><strong> </strong></p>
<p>These are the blunders that I know and if you have some in your list please share them with us by leaving your comments below this post. We love to hear from you.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>
<p><strong> </strong></p>
<p><strong> </strong></p>


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		<title>How to Deal with Grapevine Rumors</title>
		<link>http://leadfrdheart.com/2010/06/how-to-deal-with-grapevine-rumors/</link>
		<comments>http://leadfrdheart.com/2010/06/how-to-deal-with-grapevine-rumors/#comments</comments>
		<pubDate>Fri, 25 Jun 2010 05:14:18 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[attention to details]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[rumor]]></category>
		<category><![CDATA[ways]]></category>
		<category><![CDATA[ability]]></category>
		<category><![CDATA[associations]]></category>
		<category><![CDATA[integrity]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=414</guid>
		<description><![CDATA[A grapevine always exists in the office, organization, community or anywhere.  Trying to crush it out entirely is both hopeless and counterproductive.  But rumors that threaten job security can destroy an organization if left unchecked. One of the major concerns in dealing with the grapevine is that it is usually impossible to pinpoint the source [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>A grapevine always exists in the office, organization, community or anywhere.  Trying to crush it out entirely is both hopeless and counterproductive.  But rumors that threaten job security can destroy an organization if left unchecked. One of the major concerns in dealing with the grapevine is that it is usually impossible to pinpoint the source of rumor.</p>
<div id="attachment_415" class="wp-caption aligncenter" style="width: 524px">
	<a href="http://leadfrdheart.com/wp-content/uploads/2010/06/IMG_2785.jpg"><img class="size-large wp-image-415   " title="IMG_2785" src="http://leadfrdheart.com/wp-content/uploads/2010/06/IMG_2785-1024x564.jpg" alt="" width="524" height="289" /></a>
	<p class="wp-caption-text">Grapevine rumors may develop during gatherings.</p>
</div>
<p>The following are the strategies that we must utilize to soothe the potential damage of grapevine rumors:</p>
<p>1.  <strong>Always be available for frank discussion of employee concerns</strong>.  A minor rumor may loom important to employees if it is allowed to worsen, taking a toll on morale and performance.  Make an unfounded rumor the subject of the next employee meeting.</p>
<p>2.  <strong>Give your undivided attention to the employee who comes to you with the latest rumor.</strong> If it is totally unfounded, tell him so, honestly.   If there’s some truth to the story, but management doesn’t want to address it at this time, simply tell the employee that you’re not at liberty to discuss it.  Then report the conversation to top management right away.  The timetable for announcing the subject of the rumor should be moved up if employees are already aware of it.</p>
<p>3.  <strong>Don’t waste a great deal of time trying to trace the source of the rumor – unless an employee is releasing confidential information.</strong> Never try to publicly embarrass employees who are responsible for spreading rumors.  You can accomplish the same goal by releasing the facts and having other employees realize how deceptive their information really is.</p>
<p>4.  <strong>Devote time at every meeting for employees to ask questions about subjects that may be bothering them</strong>.  There is no better way to detect the subject of the latest rumor.</p>
<p><strong>5.  Keep the work environment predictable and give employees as much control over their work as possible. </strong>They should have sufficient power and authority to accomplish the jobs they are expected to perform.  Insufficient authority breeds discontent, a major fuel for the rumor factory.</p>
<p><strong> </strong></p>
<p>If you have other strategies in your mind or have remarks to this post, I’m inviting you to leave your comments below . I love to hear from you.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>Focusing on Costs as an Area which Needs Improvement</title>
		<link>http://leadfrdheart.com/2010/03/focusing-on-costs-as-an-area-which-need-improvement/</link>
		<comments>http://leadfrdheart.com/2010/03/focusing-on-costs-as-an-area-which-need-improvement/#comments</comments>
		<pubDate>Mon, 01 Mar 2010 13:12:19 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[ways]]></category>
		<category><![CDATA[cost control]]></category>
		<category><![CDATA[responsibility]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=386</guid>
		<description><![CDATA[In my  article on How to Know What Areas Need Improvement , the first guide that I give is to focus on costs.
The article stresses that whatever your organization is, whether you are operating for profit or with a budget, like a government agency, the good result of initiating with a cost reduction is great.
This [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>In my  article on <a href="http://leadfrdheart.com/2009/11/how-to-know-what-areas-need-improvement/"><strong>How to Know What Areas Need Improvement</strong></a> , the first guide that I give is to focus on costs.</p>
<p>The article stresses that whatever your organization is, whether you are operating for profit or with a budget, like a government agency, the good result of initiating with a cost reduction is great.</p>
<p>This doesn’t mean that we eliminate necessary services, such as income-generating activity, in order to reduce costs.  It means producing more products and services for every amount that the organization spends.</p>
<p>You must analyze and act assertively on how the present operating expenses can produce more products and services or  how the same volume or products and services can be produced at lesser costs.</p>
<p>A manager’s basic function is to get the work done, but certainly not at any cost.  Finding ways to improve your operations with better, less wasteful methods is as important a contribution to your company as meeting production quotas and schedules.  Here’s how to balance the two areas of responsibility:</p>
<p><strong>*  Use Time Well. </strong>Wasted time is one of the costliest elements in any operation.  A manager can cut this waste by engaging the right equipment, the right materials and the right people at the right time.  Time is the essential element.  The lack of any factor at the right time holds up the job and increases costs.  Learn these facts about each operation:  how long it takes, how many people are needed, how the work flows from station to station, and the capacity of each station.</p>
<p><strong> </strong></p>
<p><strong>*  Coordinate Correctly. </strong>After determining just what has to be done, where, and by whom, each step must be coordinated.  Proper coordination can eliminate waiting for assignments or supplies, cut down chasing time for information or materials, and assure optimum use of workers and equipment.</p>
<p><strong> </strong></p>
<p><strong>*  Insure Proper Work Flow. </strong>Sometimes poor work flow just sort of grows from a lack of any real planning.  Improper work flow results in uneven workloads and unproductive waiting time.  Don’t let time-wasting bad habits develop into accepted procedures.</p>
<p><strong> </strong></p>
<p><strong>*  Schedule Carefully. </strong>Any kind of bottleneck adds to costs, but you can avoid some of them with proper scheduling.  Even the occasional rush job should not throw off your schedule if you have padded in a little extra time for the inevitable emergencies.  If you don’t need the time, you don’t have to use it.  But if you do need it, using it won’t create excessive costs.</p>
<p><strong> </strong></p>
<p><strong>*  Use Manpower Efficiently. </strong>Failing to use available manpower to the fullest potential is always the costliest item of doing business.  Target these areas of waste:</p>
<p><strong> </strong></p>
<p>-        Using more workers on a job than are actually needed.</p>
<p>-        Not having enough workers on a job, resulting in unnecessary overtime.</p>
<p>-        Using highly paid, skilled workers on jobs that lower paid workers can do.</p>
<p>-        Failure to use skilled workers in their specialties for reasons of day-to-day expediency.</p>
<p>-        Failure to give adequate on-the-job training.</p>
<p>-        Not policing the overtime.  Is it really necessary or would realistic scheduling help reduce it?</p>
<p>As good executive, you shall act as role model in terms of cost reduction. According to John Maxwell<em>, When they need to cut cost, many executives will sacrifice employees ahead of their own corporate perks. They see their OWN picture instead of the big picture. I believe that a leader should not ask others to make sacrifices until he&#8217;s made some himself. A good employee is simply too valuable to let go without exhausting other options. </em></p>
<p>If you have any other cost reduction ideas to include in this list, I shall be very glad to hear from you.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>Have a Plan for Personal Growth</title>
		<link>http://leadfrdheart.com/2010/01/have-a-plan-for-personal-growth/</link>
		<comments>http://leadfrdheart.com/2010/01/have-a-plan-for-personal-growth/#comments</comments>
		<pubDate>Sun, 24 Jan 2010 10:33:41 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[tips]]></category>
		<category><![CDATA[change]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[John Maxwell]]></category>
		<category><![CDATA[self-improvement]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=377</guid>
		<description><![CDATA[Growth is not automatic; it does not necessarily come with experience, nor simply as a result of gathering information.  Personal growth must be deliberate, planned, and consistent. – John Maxwell
 
I came across the practical steps for personal growth in the book, Developing the Leaders Around You, by  JOHN MAXWELL.
JOHN MAXWELL, who was listed [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><em>Growth is not automatic; it does not necessarily come with experience, nor simply as a result of gathering information.  Personal growth must be deliberate, planned, and consistent. – John Maxwell</em></p>
<p><em> </em></p>
<p>I came across the practical steps for personal growth in the book, <em>Developing the Leaders Around You, </em>by <a href="http://www.maximumimpact.com/" target="_blank"> </a><a href="http://johnmaxwellonleadership.com/">JOHN MAXWELL</a>.</p>
<p><a href="http://johnmaxwellonleadership.com/">JOHN MAXWELL</a>, who was listed as number one  in my post on  the <a href="http://leadfrdheart.com/2009/11/top-ten-leadership-gurus/">Top Ten Leadership Gurus</a>, outlines these five practical steps for personal growth:</p>
<p>1.<strong> Set aside time daily for growth</strong>. John Maxwell shares with us the two important concepts in this step:</p>
<p><strong> </strong></p>
<p>First, time for growth must be planned.</p>
<p>Second, the time set aside must be set aside daily – for no fewer than five days a week.</p>
<p>Reading books and informative magazines while traveling and waiting is also good for personal growth.</p>
<p>When I was reassigned from the regional office  to the central office, I made my daily schedule of reading books and other resource materials, at least one hour when I wake up early in the morning and one hour in the evening, to prepare me intellectually to the bigger responsibilities I was facing.</p>
<p><strong> </strong></p>
<p>2.<strong> File or copy quickly what you learn. </strong>Always carry with you a small planner or notebook where you could write what you learn from your readings or from the tapes.</p>
<p><strong> </strong></p>
<p>3.<strong> Apply quickly what you learn. </strong>Choose a learning that you want to apply each week.</p>
<p><strong> </strong></p>
<p>4.<strong> Grow with someone. </strong>The best way to grow is to share your knowledge with someone.</p>
<p><strong> </strong></p>
<p>5.<strong> Plan your growth and follow it for a year. </strong>If you want to read one book per month and listen to one tape per week, you will be able to read twelve books and listen to 52 tapes in a year.</p>
<p>According to John Maxwell, <em>personal growth is like investing.  It’s not your timing.  It’s your time in.  Get them going now.</em></p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>Lead with Patience</title>
		<link>http://leadfrdheart.com/2010/01/lead-with-patience-2/</link>
		<comments>http://leadfrdheart.com/2010/01/lead-with-patience-2/#comments</comments>
		<pubDate>Sun, 17 Jan 2010 22:04:19 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[ability]]></category>
		<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[attention to details]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[patience]]></category>
		<category><![CDATA[relationship]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=365</guid>
		<description><![CDATA[You probably became the person you are today because somebody had patience with you at some critical points in your life…When you are patient with a person, you make a long-term investment in them.- Blaine Lee 
On November 25, 2009, I posted an article titled Leaders Pay Attention to the Details. It stressed that there [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><em>You probably became the person you are today because somebody had patience with you at some critical points in your life…When you are patient with a person, you make a long-term investment in them.- Blaine Lee </em></p>
<p>On November 25, 2009, I posted an article titled <a href="http://leadfrdheart.com/2009/11/leaders-pay-attention-to-the-details/">Leaders Pay Attention to the Details.</a> It stressed that there are projects which fail due to the leader’s failure to be attentive to details.</p>
<p>Most projects and problems encountered by us are not as simple as they seem.  It needs patience to dig into the details of each task and issue.  Much more, it takes a lot of patience to deal with the people doing the task or causing the issue &#8211;  people of varied attitude, work habits and experiences.</p>
<p>We develop the people we lead because people is the life of the organization .  We have to study the details of the project or of the job to help our people improve their performance. We could not teach what we don’t know.  Helping people grow requires patience.  We don’t keep digging up a  plant to know how it’s growing.</p>
<div id="attachment_369" class="wp-caption aligncenter" style="width: 459px">
	<a href="http://leadfrdheart.com/wp-content/uploads/2010/01/IMG_3349.jpg"><img class="size-large wp-image-369   " title="IMG_3349" src="http://leadfrdheart.com/wp-content/uploads/2010/01/IMG_3349-1024x770.jpg" alt="" width="459" height="345" /></a>
	<p class="wp-caption-text">A Director is discussing the details of the job with her employees.</p>
</div>
<p>When I was  new in supervising people, I was so impatient with the slow learners,  slow workers and those who always commit mistakes.  I wanted everyone to be efficient and high achievers to meet and even exceed our goals.  But, I realized that my impatience has affected our relationship and didn’t motivate them to do better. Later on, I learned to be a good coach to them and most of them thanked me for the learnings they got from me.</p>
<p>In his book, The Power Principle: Influence with Honor, Blaine Lee suggests the following words to say to ourselves to check for patience:</p>
<p>Are their efforts acceptable as a place to start?</p>
<p>Must it really be done now?  This way?</p>
<p>Are the deadlines real?</p>
<p>Where are the pressures coming from?</p>
<p>Are the pressures real?</p>
<p>Is this good enough for now?</p>
<p>Are they good enough for now?</p>
<p>Am I open to their opinions?</p>
<p>How do you demonstrate patience to your people and to your peers?  Please let me hear from you by leaving your comments below this article.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>The Five Elements in Performance Agreements with Employees</title>
		<link>http://leadfrdheart.com/2010/01/the-five-elements-in-performance-agreements-with-employees/</link>
		<comments>http://leadfrdheart.com/2010/01/the-five-elements-in-performance-agreements-with-employees/#comments</comments>
		<pubDate>Sat, 16 Jan 2010 06:21:54 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[ability]]></category>
		<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[business planning]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[performance management]]></category>
		<category><![CDATA[performance plan]]></category>
		<category><![CDATA[performance target setting]]></category>
		<category><![CDATA[tips]]></category>
		<category><![CDATA[commitment]]></category>
		<category><![CDATA[responsibility]]></category>
		<category><![CDATA[setting performance targets]]></category>
		<category><![CDATA[Stephen Covey]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=356</guid>
		<description><![CDATA[Sometime in November 2009, I wrote an article on the Five Tips to Remember When Setting Performance Targets with Employees.  This is to guide you in effectively managing performance of your employees.
In his book, The 7 Habits of Highly Effective People, Stephen Covey shares with us the following five elements to be present during performance [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Sometime in November 2009, I wrote an article on the <a href="http://leadfrdheart.com/2009/11/five-tips-to-remember-when-setting-performance-targets-with-employees/">Five Tips to Remember When Setting Performance Targets with Employees</a>.  This is to guide you in effectively managing performance of your employees.</p>
<p>In his book, <em>The 7 Habits of Highly Effective People, </em><a href="http://www.stephencovey.com/">Stephen Covey</a> shares with us the following five elements to be present during performance agreements with employees:</p>
<p><strong>1.  Desired Results</strong></p>
<p><strong>2.  Guidelines</strong></p>
<p><strong>3.  Resources</strong></p>
<p><strong>4.  Accountability</strong></p>
<p><strong>5.  Consequences</strong></p>
<p><strong> </strong></p>
<p><strong>Desired Results. </strong>Identify the output and when it is accomplished.   Focus on results not methods.</p>
<p>Let us not fall into the activity trap, which means we are so entangled in activity that we lose sight of the reason of the activity.  The activity, thus, become an end in itself.  The means has become the end.  The goal is lost in a bout of methods.  That is why we have employees who are so busy working daily but could not achieve the desired result at the targeted time because they are so busy with so many activities and methods which are counterproductive and even harmful.</p>
<p><strong>Guidelines. </strong>Specify the parameters in terms of quantity, quality and time, principles, policies, etc., within which the results are to be achieved.</p>
<p><strong>Resources. </strong>Identify the human, financial, technical, or organizational support available to help accomplish the results.  Tell the employees to whom or to where shall they go for help when they find problem in accomplishing their desired results.</p>
<p><strong>Accountability. </strong>Set up the standards of performance and the time of evaluation.</p>
<p><strong>Consequences. </strong>Specify – good and bad, natural and logical – what does and will happen as a result of the evaluation.</p>
<p>In performance agreements, <a href="http://www.stephencovey.com/">Stephen Covey</a> says: <em>consequences become the natural or logical result of performance rather than a reward or punishment arbitrarily handled out by the person in charge.</em></p>
<p><strong> </strong></p>
<p>If these elements are mutually understood and agreed upon by you and your employees,  performance appraisal would be easy, as the employees could judge and evaluate their own performance based on these criteria.</p>
<div id="attachment_358" class="wp-caption aligncenter" style="width: 419px">
	<a href="http://leadfrdheart.com/wp-content/uploads/2010/01/IMG_33421.jpg"><img class="size-large wp-image-358    " title="IMG_3342" src="http://leadfrdheart.com/wp-content/uploads/2010/01/IMG_33421-1024x746.jpg" alt="" width="419" height="306" /></a>
	<p class="wp-caption-text">A Regional Director is conducting Performance Agreement discussion with her supervisors.</p>
</div>
<p><strong> </strong></p>
<p>I’m inviting you to give your views on this article by leaving your comments below this post.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>The Digital Camera as an Indispensable Tool</title>
		<link>http://leadfrdheart.com/2010/01/the-digital-camera-as-an-indispensable-tool/</link>
		<comments>http://leadfrdheart.com/2010/01/the-digital-camera-as-an-indispensable-tool/#comments</comments>
		<pubDate>Tue, 12 Jan 2010 15:49:05 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[ability]]></category>
		<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[associations]]></category>
		<category><![CDATA[attention to details]]></category>
		<category><![CDATA[knowledge of people]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[motivation]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[self-esteem]]></category>
		<category><![CDATA[tool]]></category>
		<category><![CDATA[John Maxwell]]></category>
		<category><![CDATA[self-improvement]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=345</guid>
		<description><![CDATA[In his book, Developing the Leader Within You, John Maxwell says, A leader’s main responsibility is developing others to do the work. In order to be an effective people developer, a leader must first know the names of his people, especially if he is new to them and the people he is handling are 400 [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>In his book, <em>Developing the Leader Within You, </em>John Maxwell says, <em>A leader’s main responsibility is developing others to do the work. </em>In order to be an effective people developer, a leader must first know the names of his people, especially if he is new to them and the people he is handling are 400 or more.</p>
<p>When I was new to my present regional office, I required the employees to wear their identification cards around their necks so that I will know their names.  But later on, I feel awkward looking at their IDs everytime we meet.  I feel more comfortable looking at their faces, seeing them eye to eye, smiling and greeting them; <em>Hi, Hello, Good Morning/Afternoon or How are you? </em></p>
<p>I always carry my digital camera in my bag wherever I go.  This tool has helped me a lot in my desire to be a people person and be a good leader.  Whenever there are meetings, conferences, seminars and special occasions, I request someone to capture the events for me.  I also take pictures during my inspection and other official trips.</p>
<div id="attachment_348" class="wp-caption aligncenter" style="width: 425px">
	<a href="http://leadfrdheart.com/wp-content/uploads/2010/01/IMG_24251.jpg"><img class="size-large wp-image-348     " title="IMG_2425" src="http://leadfrdheart.com/wp-content/uploads/2010/01/IMG_24251-1024x768.jpg" alt="" width="425" height="319" /></a>
	<p class="wp-caption-text">A pose with some employees.</p>
</div>
<p>Pictures keep the memories alive but they have done more use to me as the head of office.  I store the pictures in the laptop, make folders of each event and indicate names of people on it through the help of my executive assistant and other employees.</p>
<p>Now that I know how to use some applications of the famous social networking site, the Facebook, identifying people became a lot easier because I could now tag people in the pictures.  I find time to look at them whenever I get hold of my laptop so that I can call them by names everytime we meet.  People feel worthwhile and important if you care to know their names.</p>
<p>Being a good leader does not happen overnight and I know that through my digital camera, I have taken a step towards my desire.</p>
<p>I know you also have some good uses of your digital camera and I’m glad if you could share your list with us by leaving your  comments below this article.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>Leaders Must Use Mistakes at Work to Advantage</title>
		<link>http://leadfrdheart.com/2010/01/leaders-must-use-mistakes-at-work-to-advantage/</link>
		<comments>http://leadfrdheart.com/2010/01/leaders-must-use-mistakes-at-work-to-advantage/#comments</comments>
		<pubDate>Sat, 09 Jan 2010 04:07:40 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[attention to details]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[relationship]]></category>
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		<category><![CDATA[mistakes]]></category>

		<guid isPermaLink="false">http://leadfrdheart.com/?p=332</guid>
		<description><![CDATA[To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future. Plutarch
 
As a leader, one of the challenges you must face in the workplace is handling mistakes, especially those of your people because control over others is not as [...]]]></description>
			<content:encoded><![CDATA[<p></p><p><em>To make no mistakes is not in the power of man; but from their errors and mistakes the wise and good learn wisdom for the future. </em><cite>Plutarch</cite></p>
<p><cite> </cite></p>
<p><cite><span style="font-style: normal;">As a leader, one of the challenges you must face in the workplace is handling mistakes, especially those of your people because control over others is not as easy as control over yourself.</span></cite></p>
<p><cite> </cite></p>
<p><cite><span style="font-style: normal;">When you say to your people, “Don’t commit any mistake in your job, otherwise you will suffer the consequences if it will happen,” , your people will be extra careful in doing the task. But, he might not take the initiative to perform beyond his functions, such as improvement activities, for fear of committing mistakes.</span> </cite><em>People who fear mistakes</em>, <em>says </em><cite>Molly Napier,</cite> <em>make no progress</em>.</p>
<p>Encourage your people to tell you immediately if mistakes occur so that they could be corrected immediately. Encourage them to admit their mistakes.  Forgive them for their mistakes, let them learn lessons from them and  resolve not to commit the same mistakes again. Stephen Covey says: <em>People will forgive mistakes, because mistakes are usually of the mind, mistakes of judgment.  But people will not easily forgive the mistakes of the heart, the ill intention, the bad motives, the prideful justifying cover-up of the first mistake.</em></p>
<p><strong> </strong></p>
<p>At work, I always tell my people to ask for some clarifications, if instructions are not clear to minimize mistakes,  because they involve costs to the company in terms of time, money and energy.  They must not pretend that they know everything. Ask, ask, ask!</p>
<p>Stop blamestorming. <cite>John Wooden says, </cite><em>A man may make mistakes, but he isn&#8217;t a failure until he starts blaming someone else. </em><em> </em></p>
<p>While you must assure your people that making mistakes is no cause for worry and trembling, never allow them to believe that mistakes themselves are  “okay.” Otherwise, mistakes become a habit.</p>
<p>Face mistakes at work and create a task force composed of the best brains you have available to focus on and recommend solutions to the problem.  Some of the best systems and procedures were formulated and implemented out of the lessons learned from mistakes.</p>
<p>You might also some ideas in your mind and I’m inviting you to share them to us by leaving your comments below this article.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>101 Best Motivational Quotes</title>
		<link>http://leadfrdheart.com/2010/01/101-best-motivational-quotes/</link>
		<comments>http://leadfrdheart.com/2010/01/101-best-motivational-quotes/#comments</comments>
		<pubDate>Thu, 07 Jan 2010 07:31:03 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[ability]]></category>
		<category><![CDATA[areas of improvement]]></category>
		<category><![CDATA[attitude]]></category>
		<category><![CDATA[inspirational]]></category>
		<category><![CDATA[leadership]]></category>
		<category><![CDATA[motivation]]></category>
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		<category><![CDATA[quotes]]></category>
		<category><![CDATA[relationship]]></category>
		<category><![CDATA[success]]></category>
		<category><![CDATA[survival]]></category>
		<category><![CDATA[tips]]></category>
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		<description><![CDATA[Leaders need to be motivated everyday in order to fuel their enthusiasm to achieve their goals and exceed their performance targets efficiently and effectively.
This is my choice of the 101 best motivational quotes from the top writers and speakers.
Anthony Robbins
 
1.  A real decision is measured by the fact that you&#8217;ve taken a new action. [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Leaders need to be motivated everyday in order to fuel their enthusiasm to achieve their goals and exceed their performance targets efficiently and effectively.</p>
<p>This is my choice of the 101 best motivational quotes from the top writers and speakers.</p>
<p><strong>Anthony Robbins</strong></p>
<p><strong> </strong></p>
<p>1.  A real decision is measured by the fact that you&#8217;ve taken a new action. If there&#8217;s no action, you haven&#8217;t truly decided.</p>
<p>2.  How am I going to live today in order to create the tomorrow I&#8217;m committed to?</p>
<p>3.  I challenge you to make your life a masterpiece. I challenge you to join the ranks of those people who live what they teach, who walk their talk.</p>
<p>4.  I&#8217;ve come to believe that all my past failure and frustration were actually laying the foundation for the understandings that have created the new level of living I now enjoy.</p>
<p>5.  Successful people ask better questions, and as a result, they get better answers.</p>
<p><strong>Brian Tracy</strong></p>
<p><strong> </strong></p>
<p>6.  Your greatest asset is your earning ability. Your greatest resource is your time.</p>
<p>7.  You cannot control what happens to you, but you can control your attitude toward what happens to you, and in that, you will be mastering change rather than allowing it to master you.</p>
<p>8.  Whatever you believe with feeling becomes your reality.</p>
<p>9.  All successful people men and women are big dreamers. They imagine what their future could be, ideal in every respect, and then they work every day toward their distant vision, that goal or purpose.</p>
<p>10.  Communication is a skill that you can learn. It&#8217;s like riding a bicycle or typing. If you&#8217;re willing to work at it, you can rapidly improve the quality of evry part of your life.</p>
<p><strong>Robert Kiyosaki</strong></p>
<p><strong> </strong></p>
<p>11.  When people are lame, they love to blame.</p>
<p>12.  The size of your success is measured by the strength of your desire; the size of your dream; and how you handle disappointment along the way.</p>
<p>13.  A lot of people are afraid to tell the truth, to say no. That&#8217;s where toughness comes into play. Toughness is not being a bully. It&#8217;s having backbone.</p>
<p>14.  If you want to go somewhere, it is best to find someone who has already been there.</p>
<p><strong>Deepak Chopra</strong></p>
<p><strong> </strong></p>
<p>15.  There are no extra pieces in the universe. Everyone is here because he or she has a place to fill, and every piece must fit itself into the big jigsaw puzzle.</p>
<p>16.  The less you open your heart to others, the more your heart suffers.</p>
<p><strong> </strong></p>
<p>17.  The way you think, the way you behave, the way you eat, can influence your life by 30 to 50 years.</p>
<p>18.  If you and I are having a single thought of violence or hatred against anyone in the world at this moment, we are contributing to the wounding of the world.</p>
<p>19.  Our thinking and our behaviour are always in anticipation of a response. It is therefore fear-based.</p>
<p>20.  To think is to practice brain chemistry.</p>
<p><strong>Suze Orman</strong></p>
<p><strong> </strong></p>
<p>21.  If the boss is a jerk, get over it. First of all, don’t you think there’s a good chance that your boss’s boss knows what’s going on? If so, just keep your head down and do the work. Usually, if you put in maximum effort and produce excellent results, someone in the company is going to take notice. Either you will get promoted or your jerky boss will get the heave-ho. It happens all the time.</p>
<p>22.  A big part of financial freedom is having your heart and mind free from worry about the what-ifs of life.</p>
<p>23.  Try handling problems in the office as dispassionately as you can and I guarantee you will have a better time of it; not least because when you bring emotion into the conversation, you furnish your colleagues with an easy “out” for dismissing you. If you are able to strip out the emotion, however, people have to deal with you based on the facts.</p>
<p>24.  Whenever you’re confronted with a tough work situation, stop for a second and try to honestly answer this question: Am I approaching this emotionally or am I approaching this professionally?</p>
<p><strong>Stephen Covey</strong></p>
<p><strong> </strong></p>
<p>25.  Motivation is a fire from within. If someone else tries to light that fire under you, chances are it will burn very briefly.</p>
<p>26.  While we are free to choose our actions, we are not free to choose the consequences of our actions.</p>
<p>27.  We are not human beings on a spiritual journey. We are spiritual beings on a human journey.</p>
<p>28.  Don&#8217;t argue for other people&#8217;s weaknesses. Don&#8217;t argue for your own. When you make a mistake, admit it, correct it, and learn from it / immediately.</p>
<p>29.  We may be very busy, we may be very efficient, but we will also be truly effective only when we begin with the end in mind.</p>
<p>30.  Until a person can say deeply and honestly, &#8220;I am what I am today because of the choices I made yesterday,&#8221; that person cannot say, &#8220;I choose otherwise.”</p>
<p><strong>Jim Rohn</strong></p>
<p><strong> </strong></p>
<p>31.  When you know what you want, and want it bad enough, you will find a way to get it.</p>
<p>32.  You cannot change your destination overnight, but you can change your direction overnight.</p>
<p>33.  You don&#8217;t get paid for the hour. You get paid for the value you bring to the hour.</p>
<p>34.  Success is doing ordinary things extraordinarily well.</p>
<p>35.  If you go to work on your goals, your goals will go to work on you. If you go to work on your plan, your plan will go to work on you. Whatever good things we build end up building us.</p>
<p><strong>Zig Ziglar</strong></p>
<p><strong> </strong></p>
<p>36.  Every choice you make has an end result.</p>
<p>37.  Failure is a detour, not a dead-end street.</p>
<p>38.  If you wait until all the lights are &#8220;green&#8221; before you leave home, you&#8217;ll never get started on your trip to the top.</p>
<p>39.  If you want to reach a goal, you must &#8217;see the reaching&#8217; in your own mind before you actually arrive at your goal.</p>
<p>40.  People often say that motivation doesn&#8217;t last. Well, neither does bathing &#8211; that&#8217;s why we recommend it daily.</p>
<p><strong>Jack Canfield</strong></p>
<p><strong> </strong></p>
<p>41.  People who ask confidently get more than those who are hesitant and uncertain. When you&#8217;ve figured out what you want to ask for, do it with certainty, boldness and confidence.</p>
<p>42.  One of the things that may get in the way of people being lifelong learners is that they’re not in touch with their passion. If you’re passionate about what it is you do, then you’re going to be looking for everything you can to get better at it.</p>
<p>43.  Some people fold after making one timid request. They quit too soon. Keep asking until you find the answers. In sales there are usually four or five &#8220;no&#8217;s&#8221; before you get a &#8220;yes.&#8221;</p>
<p>44.  Success depends on getting good at saying no without feeling guilty. You cannot get ahead with your own goals if you are always saying yes to someone else’s projects. You can only get ahead with your desired lifestyle if you are focused on the things that will produce that lifestyle.</p>
<p>45.  As you begin to take action toward the fulfillment of your goals and dreams, you must realize that not every action will be perfect. Not every action will produce the desired result. Not every action will work. Making mistakes, getting it almost right, and experimenting to see what happens are all part of the process of eventually getting it right.</p>
<p><strong>Mark Victor Hansen</strong></p>
<p><strong> </strong></p>
<p>46.  Big goals get big results. No goals gets no results or somebody else&#8217;s results.</p>
<p>47.  Dedicate yourself to the good you deserve and desire for yourself. Give yourself peace of mind. You deserve to be happy. You deserve delight.</p>
<p>48.  Ideas attract money, time, talents, skills, energy and other complementary ideas that will bring them into reality.</p>
<p>49.  Improve your business, your life, your relationships, your finances and your health. When you do the whole world improves.</p>
<p>50.  You control your future, your destiny. What you think about comes about. By recording your dreams and goals on paper, you set in motion the process of becoming the person you most want to be. Put your future in good hands &#8211; your own.</p>
<p><strong>Dale Carnegie</strong></p>
<p><strong> </strong></p>
<p>51.  You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you.</p>
<p>52.  If you can&#8217;t sleep, then get up and do something instead of lying there worrying. It&#8217;s the worry that gets you, not the lack of sleep.</p>
<p>53.  You&#8217;ll never achieve real success unless you like what you&#8217;re doing.</p>
<p>54.  Flaming enthusiasm backed by horse sense and persistence, is the quality that most frequently makes for success.</p>
<p>55.  There are four ways, and only four ways, in which we have contact with the world. We are evaluated and classified by these four contacts: what we do, how we look,<br />
what we say, and how we say it.</p>
<p><strong>Joe Vitale</strong></p>
<p><strong> </strong></p>
<p>56.  Finally, what I really want is to be happy in this moment, where the magic and miracles happen. Stay in the moment and all gifts are added as you breathe and take inspired action.</p>
<p>57.  It&#8217;s really important that you feel good. Because this feeling good is what goes out as a signal into the universe and starts to attract more of itself to you. So the more you can feel good, the more you will attract the things that help you feel good and that will keep bringing you up higher and higher.</p>
<p>58.  Start each day off on the right foot.</p>
<p>59.  Thoughts are sending out that magnetic signal that is drawing the parallel back to you.</p>
<p>60.  The thing is, we have to let go of all blame, all attacking, all judging, to free our inner selves to attract what we say we want. Until we do, we are hamsters in a cage chasing our own tails and wondering why we aren&#8217;t getting the results we seek.</p>
<p><strong>Norman Vincent Peale</strong></p>
<p><strong> </strong></p>
<p>61.  Practice hope. As hopefulness becomes a habit, you can achieve a permanently happy spirit.</p>
<p>62.  Live your life and forget your age.</p>
<p>63.  Change your thoughts and you change your world.</p>
<p>64.  How you think about a problem is more important than the problem itself &#8211; so always think positively.</p>
<p>65.  Those who are fired with an enthusiastic idea and who allow it to take hold and dominate their thoughts find that new worlds open for them. As long as enthusiasm holds out, so will new opportunities.</p>
<p><strong>Jeffrey Gitomer</strong></p>
<p><strong> </strong></p>
<p>66.  Obstacles can&#8217;t stop you. Problems can&#8217;t stop you. Most of all other people can&#8217;t stop you. Only you can stop you.</p>
<p>67.  Your job is to meet the right people and read the right books.</p>
<p>68.  When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.</p>
<p>69.  The key is not to &#8220;call the decision maker.&#8221; The key is to &#8220;have the decision maker call you.&#8221;<br />
<strong>Napoleon Hill</strong></p>
<p><strong> </strong></p>
<p>70.  The best job goes to the person who can get it done without passing the buck or coming back with excuses.</p>
<p>71.  Action is the real measure of intelligence.</p>
<p>72.  Do not wait; the time will never be &#8221;just right.&#8221; Start where you stand, and work with whatever tools you may have at your command, and better tools will be found as you go along.</p>
<p>73.  The world has the habit of making room for the man whose actions show that he knows where he is going.</p>
<p>74.  Every adversity, every failure, every heartache carries with it the seed of an equal or greater benefit.</p>
<p>75.  What ever the mind of man can conceive and believe, it can achieve.</p>
<p><strong>Leo Buscaglia</strong><strong> </strong></p>
<p><strong> </strong></p>
<p>76.  It&#8217;s not enough to have lived. We should be determined to live for something.</p>
<p>77.  Love is always changing and unless we stay aware and change with it, it eludes us.</p>
<p>78.  To live in love is to live in life, and to live in life is to live in love.</p>
<p>79.  Life is our greatest possession and love its greatest affirmation.</p>
<p>80.  We are all born with God-given, unique traits and skills. But as with all possibilities they will remain unrealized unless they are developed, nurtured and put into practice.</p>
<p><strong>Og Mandino</strong></p>
<p><strong> </strong></p>
<p>81.  Always do your best. What you plant now, you will harvest later.</p>
<p>82.  Always seek out the seed of triumph in every adversity.</p>
<p>83.  I am here for a purpose and that purpose is to grow into a mountain, not to shrink to a grain of sand. Henceforth will I apply ALL my efforts to become the highest mountain of all and I will strain my potential until it cries for mercy.</p>
<p>84.  The victory of success is half won when one gains the habit of setting goals and achieving them. Even the most tedious chore will become endurable as you parade through each day convinced that every task, no matter how menial or boring, brings you closer to fulfilling your dreams.</p>
<p>85.  The only people who never fail are those who never try.</p>
<p><strong>Ken Blanchard</strong></p>
<p><strong> </strong></p>
<p>86.  Don&#8217;t quack like a duck, soar like an eagle.</p>
<p>87.  People who produce good results feel good about themselves.</p>
<p>88.  The best way to teach people is by telling a story.</p>
<p><strong>Earl Nightingale</strong></p>
<p><strong> </strong></p>
<p>89.  Creativity is a natural extension of our enthusiasm.</p>
<p>90.  People with goals succeed because they know where they&#8217;re going.</p>
<p>91.  All you need is the plan, the road map, and the courage to press on to your destination.</p>
<p>92.  Everything begins with an idea.</p>
<p>93.  Our attitude towards others determines their attitude towards us.</p>
<p><strong>Robert Allen</strong></p>
<p><strong> </strong></p>
<p>94.  You don’t drown by falling in the water. You drown by staying there.</p>
<p>95.  Don’t let the opinions of the average man sway you. Dream, and he thinks you’re crazy. Succeed, and he thinks you’re lucky. Acquire wealth, and he thinks you’re greedy. Pay no attention. He simply doesn’t understand.</p>
<p>96.  The future you see is the future you get.</p>
<p>97.  If service is the rent you pay for your existence on this earth, are you behind in your rent?</p>
<p>98.  Fear melts when you take action towards a goal you really want.</p>
<p><strong>Les Brown</strong></p>
<p><strong> </strong></p>
<p>99.  Life takes on meaning when you become motivated, set goals and charge after them in an unstoppable manner.</p>
<p>100.  If you fall, fall on your back. If you can look up, you can get up.<br />
101.  Don&#8217;t let someone else&#8217;s opinion of you become your reality.</p>
<p>I hope this list has inspired you and I’m happy if you could share your favorites by leaving your comments below this post.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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		<title>How I Survived from Life’s Trial</title>
		<link>http://leadfrdheart.com/2009/12/how-i-survived-from-life%e2%80%99s-trial/</link>
		<comments>http://leadfrdheart.com/2009/12/how-i-survived-from-life%e2%80%99s-trial/#comments</comments>
		<pubDate>Sun, 27 Dec 2009 04:12:36 +0000</pubDate>
		<dc:creator>Nimia Acebes</dc:creator>
				<category><![CDATA[areas of improvement]]></category>
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		<category><![CDATA[control of life]]></category>
		<category><![CDATA[inspirational]]></category>
		<category><![CDATA[relationship]]></category>
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		<category><![CDATA[survival]]></category>
		<category><![CDATA[ways]]></category>
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		<category><![CDATA[leadership]]></category>
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		<description><![CDATA[Life is like a roller-coaster.  Sometimes you’re up, sometimes you’re down. It matters not whether you’re very down, as long as, you strive to get up every time you fall.
I experienced an unforgettable trial in my life and career in the mid of 2002.  I was relieved as Department Manager of the government corporation where [...]]]></description>
			<content:encoded><![CDATA[<p></p><p>Life is like a roller-coaster.  Sometimes you’re up, sometimes you’re down. It matters not whether you’re very down, as long as, you strive to get up every time you fall.</p>
<p>I experienced an unforgettable trial in my life and career in the mid of 2002.  I was relieved as Department Manager of the government corporation where I work, when the former incumbent reassumed office upon returning home after finishing her scholarship grant at a foreign country.</p>
<p>At first, I felt depressed, especially, when I was just reassigned as a staff of a top executive.  However, I didn’t lose hope and I looked for ways to go on with my life.</p>
<p>Here are the ways I adopted to survive from this trial:</p>
<p><strong>1.  Never Blame and Hate Anybody. </strong>Everything happens for a reason and we are responsible for our own lives.  Stop blaming others, if you want to make the most of your talent and be successful.</p>
<p>If you keep on hating somebody, you couldn’t keep your focus on your self-improvement. Life is too short, so don’t spend it wastefully by hating others.</p>
<p>When I was relieved, I could have sought the assistance of  the Civil Service Commission or the CES board for my case, as I have a CESO rank.  But, I didn’t do that because I didn’t want to spoil my relationship with my big bosses.  In this case, stirring up the waters might not enable me to catch fish.</p>
<p><strong>2.  Think Positive</strong>. Look at the positive in every trial.  There are no negative incidents only incidents which help in your improvement and strengthen your character so that you may rise to new altitude. There are no failures, only lessons.</p>
<p>Troubles and trials make life more interesting.  Keep in mind that nothing lasts forever.  These, too, will pass.</p>
<p><strong>3.  Think of the </strong><strong>Opportunity</strong><strong> it Can Give. </strong>When I was relieved, I used it as an opportunity to complete my Executive Leadership Program with the CESboard.</p>
<p>Likewise, I used it as an opportunity to research on latest updates pertaining to my field of work so that I will have the right knowledge when the time for me to head an office comes.</p>
<p><strong>4.  Devote Time to Personal and Career Development Activities. </strong>Invest in yourself.  Sharpen your saw. Organize your time.  Devote at least one hour in the morning for your personal and career development activities so that when you are given again another opportunity to hold a higher position, you are prepared for it.</p>
<p>Your daily personal and career development activities include meditation, visualization of your day and what you want to become, reading of inspirational books and articles and listening to motivational CDs and tapes.</p>
<p>At the start of 2003, I wrote my career development plan.  My goal was to be a Regional Director and the target date was not later than December 31, 2003.  I listed down my activities and worked on it, to attain my goal.</p>
<p><strong>5.  Persevere. </strong>At that time, bringing my goal to reality seemed impossible as I was still frozen as staff of a top executive, with no assurance of being placed to a managerial position in the near future.</p>
<p><strong> </strong></p>
<p>But I carried on as these words of Napoleon Hill inspired me:</p>
<p>“whatever the mind of man can conceive and believe, he can achieve.”</p>
<p>I believed that if I have a written plan and persist in developing myself and my career, I can achieve my goal.</p>
<p><strong>6.  Have a Strong Faith in the Divine </strong><strong>Providence</strong><strong>. </strong>I believe that God has a purpose for everything that happens in our life.  If we place everything in the Lord’s hands, whatever happens, it is the Lord’s will and it is for our own good. <strong> </strong></p>
<p>Always bear in mind that the darkest part of the night is just before dawn.</p>
<p>In April 2003, I received an order designating me again as Department Manager.  In May 2003, I was promoted to a position which is one salary grade higher than my present position.  On November 25, 2003, I was assigned as Regional Director of a Regional Office whose head retired from the service.  I attained my goal before the target date.</p>
<p><strong> </strong></p>
<p>Life’s journey is not always easy.  Now and then, we pass through bumpy roads and stormy seas and we have to survive all these to attain our goal.</p>
<p>I know you also have your own survival ways to tell and I’m glad if you could share it with us by leaving your comments below this article.</p>
<p>Your friend,</p>
<p>Nimia Acebes</p>


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