Employees sometimes make mistakes or violations. If the mistakes or violations will adversely affect the productivity or integrity of the company, you call the employee in your office and give him or her a reprimand.
There are five serious errors which a manager or leader can make in reprimanding.
1. Failing to get facts. Don’t accept hearsay evidence or go on general impressions but be sure to have all the facts before jumping.
2. Acting while angry. Do it when you are calm and be as impartial as possible in making a decision to reprimand. Make a self-evaluation, perhaps it was possibly your fault that the error or violation occurred.
3. Being vague about the offense. Let the person know the general charge and the specific details of the offense. Don’t refer to general complaints or refuse to give details.
4. Not considering the other person’s side of the story. Listen to the person’s full story about what happened and the reasons why he did what he did. There may be mitigating circumstances, conflicting orders or even unclear orders you gave which were at fault.
5. Neglecting to keep records. Disciplinary reprimands should always be recorded in the personnel folder of the person to become part of his or her work history and as evidence in the event of further disciplinary requirements. In many cases, people who were known to be unsatisfactory employees over the years have been reinstated after discharge because the company could produce no proofs that the person had ever been told of his shortcomings.
These are the blunders that I know and if you have some in your list please share them with us by leaving your comments below this post. We love to hear from you.
A grapevine always exists in the office, organization, community or anywhere. Trying to crush it out entirely is both hopeless and counterproductive. But rumors that threaten job security can destroy an organization if left unchecked. One of the major concerns in dealing with the grapevine is that it is usually impossible to pinpoint the source of rumor.
The following are the strategies that we must utilize to soothe the potential damage of grapevine rumors:
1. Always be available for frank discussion of employee concerns. A minor rumor may loom important to employees if it is allowed to worsen, taking a toll on morale and performance. Make an unfounded rumor the subject of the next employee meeting.
2. Give your undivided attention to the employee who comes to you with the latest rumor. If it is totally unfounded, tell him so, honestly. If there’s some truth to the story, but management doesn’t want to address it at this time, simply tell the employee that you’re not at liberty to discuss it. Then report the conversation to top management right away. The timetable for announcing the subject of the rumor should be moved up if employees are already aware of it.
3. Don’t waste a great deal of time trying to trace the source of the rumor – unless an employee is releasing confidential information. Never try to publicly embarrass employees who are responsible for spreading rumors. You can accomplish the same goal by releasing the facts and having other employees realize how deceptive their information really is.
4. Devote time at every meeting for employees to ask questions about subjects that may be bothering them. There is no better way to detect the subject of the latest rumor.
5. Keep the work environment predictable and give employees as much control over their work as possible. They should have sufficient power and authority to accomplish the jobs they are expected to perform. Insufficient authority breeds discontent, a major fuel for the rumor factory.
If you have other strategies in your mind or have remarks to this post, I’m inviting you to leave your comments below . I love to hear from you.
“When we are grateful for the good we already have, we attract more good into our life. On the other hand, when we are ungrateful, we tend to shut ourselves off from the good we might otherwise experience.” Margaret Stortz
No one has reached the level of success alone. We are what we are now because of significant help from other people. Have you thought of these people and are grateful to them? As I ponder on this question, I thought of the people who had helped me reach what I am and where I am now.
I remember one of our former Regional Directors who was always willing to coach me whenever I have unfamiliar work assignments. He was uniquely helpful and I’m very thankful to him.
Napoleon Bonaparte showed gratitude to gain the favor of his people. During his first military victory as a commanding general at Piedmonte, Napoleon would be seen as a generous leader. His army performed exceptionally well during those battles and he rewarded his soldiers with the gold and silver he obtained from Piedmonte. This was the first real money the soldiers had seen in months.
Presently, organizations and corporations show gratitude to employees by giving rewards to outstanding worker.
Doug Dickerson says that one of the most important characteristics a leader must possess is gratitude. While team members may look to you for vision as to where the organization is headed, the climate you create in getting there is equally important.
If the leader is thankful, people feel appreciated and this motivates them to attain the organization’s goal.
So, don’t forget to always say “Thank You” to your people.
“There is no Glory Without Sacrifice”, this was the theme during one of our Flag Raising Ceremonies last month.
This is an adage that means if ever we want to do or complete something in life there is always something that would be hard to do in order to get there. Someone said that “sacrifice” means forfeiture of something highly valued for the sake of one considered to have a greater value or claim.
This means that there is something that we must give up in order to be successful or triumphant. For example, when I started blogging, I gave up my time for workouts at the gym during off-hours and bonding with family on weekends in order to read books and other resource materials to write articles for my blog posts.
I realized that this isn’t proper, so I decided to temporarily stop blogging for more than two months and give time to the activities which I had to give up in favor of blogging. At least, that realization and short rest had taught me to balance and manage my time well.
I remember the sacrifices I made to be where I am now. To finish my studies with flying colors, I had to give up some of my sleeping hours, bonding time with family and friends and perhaps even good health in order to burn the midnight candle.
Sometimes, people sacrifice family time and even time for self, friendship and good health in order to get the desired job promotion, dream house or success in their endeavors.
How about you, what sacrifices have you made to be successful or triumphant?
I’m inviting you give your list by leaving your comments below this article.