The year is about to end and it’s time for the preparation of documents for the performance appraisal of each employee for the current year and for each employee’s performance targets for the ensuing year.
The Human Resources Glossary defines performance management as the process of creating a work environment or setting in which people are enabled to perform to the best of their abilities.
Likewise, the U.S. Office of Personnel Management defines performance management as the systematic process by which an agency involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals.
These two definitions are geared towards the attainment of company goals and targets through partnership with the employees. As managers and leaders, you are encouraged to have an effective performance management system to meet this challenge.
Here are the four attributes of an effective performance management system in the workplace:
1. Use of Simple Formats.
Not all managers like performance appraisals. This activity requires a little extra work and competes for their attention to the many other business demands and concerns. They do not want to waste time interpreting difficult formats. Simple formats give them more time to discuss work activities of each employee.
2. Meeting with the Employee at least Once every Two Months or even more Frequently.
Frequent meetings with the employees will enable us to assist them in addressing their performance concerns and needs in order to improve their performance.
In the book, First, Break All the Rules, Marcus Buckingham and Curt Coffman says: “If you meet only once or twice a year, you are forced to drop your criticisms on the employee all at once, like a bomb. When the employee inevitably recoils, you then have to dredge your memory for examples to support your argument. But by meeting frequently, you can avoid this battle of wills. You can introduce areas of poor performance little by little over time, and each time you raise the subject, you can refer to recent, vivid examples. Your criticisms will be easier to swallow and the conversation more productive.”
3. It is Centered on what the Employee can Achieve in the next six months or one year.
Although, you assess the past performance in the first few minutes of the meeting, the rest is dedicated to what the employee could be or could do in the next months.
4. The Employee is asked to Record his or her Accomplishments and the Lessons Learned
This will make the employee feel that his or her work is important to the company. The employee shall record his or her goals, accomplishments, lessons and skills learned and breakthroughs. This makes the employee responsible and accountable to his or her own performance.
This record will enable you to identify which area in the employee’s performance needs improvement.
If applied, these attributes will make performance management system in the company effective.
If you have more attributes to add, please do so by leaving your comments below this post.